Information for Agencies

A key strategy of the 10 Year Plan is to "reinforce non-profit organizations serving Calgarians at risk of or experiencing homelessness." The following pages provide information and resources for these agencies.

Inter-Agency Workshop
Aboriginal Homelessness

The Calgary Action Committee on Housing and Homelessness

The CACHH represents a collective, community voice which recommends strategy and direction to the CHF in support of Calgary’s 10 Year Plan to End Homelessness. Here you will find information for each homeless-serving sector. View the CACHH page.

Calgary Acuity Scales

To promote consistent means of assessing client acuity across the Homeless Serving System, the CHF is working with agency and public system partners to develop and implement a common Calgary Acuity Scale.

The CHF has worked with the community to develop acuity scales for singles, youth and families (familes scale will be available in 2013).

Please contact Tim Veitch, Quality Assurance Specialist regarding training dates and further support at 403-718-7745 or tveitch(AT)


The Calgary Homeless Foundation is pleased to offer a comprehensive range of workshops for CHF funded programs and associates. The workshops are intended for front-line staff, team leads, program managers and senior managers who work with singles, youth, women, families and Aboriginal people who are at risk of or experiencing homelessness.

These workshops are free of charge thanks to the support of the Homelessness Partnering Strategy (HPS), RBC Foundation and the Calgary Action Committee on Housing and Homelessness (CACHH).

Scholarships & Awards

Working with Homeless Populations Certificate

The Calgary Homeless Foundation (CHF), in collaboration with the Faculty of Social Work at the University of Calgary (U of C), offers a certificate program to support learning and skill development for staff and volunteers working in or associated with the homeless sector.  The Certificate covers a broad range of topics that are current and relevant to serving individuals and families at risk of or experiencing homelessness. Participants will have the opportunity to engage in interactive learning and meaningful dialogue with peers, community experts, university instructors and persons with lived experience. 

The CHF is pleased to offer scholarships for the both the fall and winter programs, which cover approximately two-thirds of the total program cost.  

2013 Arthur R. Smith Awards 

The Arthur R. Smith Awards were created in the name of the founder of the Calgary Homeless Foundation as a way to recognize and honour innovative, committed and caring front-line employees and volunteers within the homeless-serving system.  

Winners were honored at a private luncheon with Mrs. Art Smith, Mr. Jim Stanford QC and Gerrad Oishi, the Interim President and CEO of the Foundation.  

We would like to acknowledge and thank Mr. James Stanford for generously sponsoring the Arthur R. Smith Awards for five years (2012-2017).

Congratulations to the recipients of the 2013 Arthur R. Smith Awards, which were awarded on March 6, 2014. We received 22 nominations.  Winners received $2,000 per award. The categories and award winners are:

  • Harry & Irene Simmelink: Volunteers with Sonshine Community Services who have demonstrated a long-term commitment to volunteerism within the homeless sector.
  • Cheryle Sklapsky: A front-line staff worker with Keys to Recovery who demonstrated a strong commitment to Housing First and the goal to end homelessness.
  • Sunalta Lodging House Team: A front-line team with Calgary Alpha House Society that demonstrated a strong commitment to Housing First and the goal to end homelessness.

View more photos on our Facebook page.

Read their biographies and see who else was nominated here (PDF).

Case Management Accreditation

CHF funded agencies delivering case management services must become accredited through the process facilitated by the Canadian Accreditation Council. The CHF will cover general accreditation fees directly, with some exceptions, for funded programs. Learn more.

Additional Case Management Resources:

2012 Contract Renewals

Currently funded programs are asked to submit a completed proposal and budget to renew their agreement.  This requirement also applies for programs with multi-year agreements to allow programs to reflect any changes required for the 2012-13 year. Review documentation.

Request for Proposals

Through a Request For Proposal (RFP) process, the CHF directs funding to local agencies in support of the 10 Year Plan to End Homelessness in Calgary. Funding is awarded based on the quality of proposals received, with the overarching goal of contributing to a system of care that ensures Calgarians at risk of or experiencing homelessness have the support they need to achieve and maintain housing stability. Read more.

Income Support

The Alberta Ministry of Human Services (which now includes Alberta Works) has information on income support, health benefits, child support, and employment and training services. Visit the Alberta Works webpage to gather more information for your clients.