Reporting to the Vice-President, Homeless Serving System of Care (HSSC) the Director, Evaluation & Learning HSSC will provide strategic thought leadership and oversight of system evaluation and outcomes to CHSSC, ensuring it meets the needs of persons at risk of or experiencing homelessness. With a $60M annual programs and operating budget, CHF funds over 23 non-profit agencies delivering over 59 programs to meet the housing needs of Calgary’s most vulnerable. This role is primarily responsible for overseeing the program and system performance, contracting, allocation, and reporting of the annual programs’ budget and CHF’s annual business plan related to the CHSSC.
In addition, CHF’s work takes place in a broader ecosystem comprised of interrelationships between and among the populations at risk of or experiencing homelessness and stakeholders in the primary (public and preventive services) and default (CHSSC and other intervention supports) systems.
This role will be responsible for the development and implementation of an evaluation and learning framework, that represents CHF’s commitment to engaging multiple perspectives and experiences within the CHSSC to maximize our collective learning capacity. This framework includes technological, evaluative and social tools to support three key pillars: measurement (accountability); open learning (innovation) and sensemaking (strategic learning) through evaluation metrics and leveraging methodology from outcomes mapping and outcomes harvesting. The Director Evaluation & Learning HSSC role will partner with CHF’s Director Data & Analytics (Homelessness) to advance service delivery models that improve the overall system, program and client well-being outcomes.
This role will also provide direct leadership, coaching and support to a team of Systems Planners. For more information and instructions on how to apply please click here.